You are now with HealthPass.
We are so excited you have decided to take control of your healthcare by joining HealthPass, either through your employer with with an individual/family plan.
You decided to do this because you want something different. That means HealthPass will be, well, different.
We will help you make this transition as easy as possible.
Direct Primary Care
What is Direct Primary Care?
Direct Primary Care, or DPC, is primary care without insurance. This means you have a direct relationship with your primary care provider and have easy access with no copays or office fees. Your DPC can address the vast majority of your medical needs. Each DPC has a slightly different range and menu of included services, but all can diagnose conditions, address chronic conditions, prescribe medications, order labs and imaging, and make referrals.
How do I choose a DPC?
HealthPass is always welcoming new DPCs into our roster. HealthPass members usually select their DPC based on location, sex, credentials, or education. For instance, some members prefer to work with a female naturopath, while another would rather see a male MD close to work. Regardless of which DPC you choose during enrollment, you can easily switch to another provider in our network.
How do I schedule my initial appointment?
Once your enrolment is complete and your coverage begins, you can schedule your first appointment with your DPC. Because DPCs do not work with insurance providers, they have ample time to meet you, learn your medical history, understand your health goals, and create a custom care plan. During your first appointment (usually 30-60 minutes), you’ll also learn the best way to communicate with your DPC and arrange future appointments.
How do I switch my DPC?
Again, switching your DPC is simple. Please email help@joinhealthpass.com with your name, your current DPC, and your preferred DPC if you have one in mind.
Health Access Solutions Preventative + Co-op
How do I find my Health Access Solutions ID?
After your enrollment is complete and your coverage begins (usually the first of the month), your information will be sent to our partners at Health Access Solutions.
To find your member ID, simply go to healthaccesssolutions.com/members/.
If you have questions, you can reach their amazing support team at (800) 606-1135.
How do I request reimbursement for primary and preventative services?
Requests for reimbursement can be made at healthaccesssolutions.com/members. Scroll down and click “Reimbursement Request.”
ManifestRx Pharmacy Benefit
My employee-based plan includes ManifestRx pharmacy benefit. How does my DPC order meds through ManifestRx?
After your effective date, you will receive communication via email from ManifestRx with instructions for accessing the full formulary, the urgent care card, and discount card.
Share the following information with your doctor:
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To prescribe electronically - Fastest Method:
Manifest (NPI 1811205081)
1018 S Batesville Rd Ste 4A, Greer, SC 2965
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To prescribe via fax: 866-226-9133
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To prescribe via phone: 888-770-4009
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Can my DPC order new prescriptions?
Yes! Your DPC can prescribe you a new medication or make adjustments to your current regime. And if you feel ready to work away from your current medication, they have the time and freedom to develop that care plan with you.
Can my DPC order a refill?
Yes, your DPC has the authority to order a refill of your current medication.
How do I get the best price for prescriptions?
Work with your DPC to find the best price for your medication. Some DPCs even dispense directly certain medications directly from their office. You can use services like GoodRx, Amazon Pharmacy, or other pharmacy rebate programs.
Questions?
Do not hesitate to ask our team! The best way is to email us at help@joinhealthpass.com